Shipping policy
Processing Time
- Order Processing: Orders are typically processed within 2-3 business days after receiving your order confirmation. You will receive an email notification once your order has been shipped.
- Exceptions: During peak periods or holidays, processing times may be slightly longer. We appreciate your patience and understanding.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.
Track your order - https://shop.belarusmission.org/apps/track123
Delayed or Lost Shipments
- Delays: While we strive to ensure timely deliveries, we are not responsible for delays caused by shipping carriers or customs. If your order is delayed, please contact us, and we will do our best to assist you.
- Lost Shipments: If you believe your order has been lost, please contact us at contact page with your order details. We will work with the carrier to investigate and resolve the issue.
Returns and Refunds
Please refer to our Return and Refund Policy for information on how to handle returns or exchanges.
Customs, Duties, and Taxes
For international orders, customs duties and taxes may be applied by your country’s customs office. You are responsible for paying any additional charges for customs clearance. Please check with your local customs office for more information.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please contact us at contact page. We are here to help and ensure your experience with Byelorussian Mission Store is positive.
Thank you for your generous support!